Revenue recovery for subscription creators
Cards expire. Banks decline. The charge fails and the member silently drops — it looks like churn, but it's an accident. On their own, creators recover only ~15% of that money. A real system recovers 50–70%. TheyStayed closes the gap, and you only pay a cut of what actually comes back.
◆ Free · read-only access · recover nothing, pay nothing
The leak
Open your dashboard and every lost member looks the same: cancelled. But a big slice of them never made a decision at all. Here's how the money disappears:
Expired card, new bank card, spending limit, a flaky decline. Nobody did anything wrong. Nobody was told.
The platform retries on a dumb fixed schedule, gives up, and drops the member from your community — Discord role gone, access gone.
To you it reads as "they left." To them, the subscription just… stopped. Most never come back on their own. That's the leak.
Industry-wide, this involuntary churn is 20–40% of all subscription churn — roughly half of it starts with a failed card — and it added up to an estimated $129B lost across the subscription economy in a single year. It is the most recoverable money in your business, because these people didn't want to leave.
Your number
Two inputs. Industry-benchmark assumptions you can adjust. No email needed to see your number.
Your numbers
Benchmarks: 10–15% of recurring charges fail on the first attempt. Solo setups recover ~15% of them; a dedicated recovery system lands 50–70%. The gap between those two lines is your leak.
Recoverable revenue — per year
That's about $0 a month you're losing that doesn't have to be lost.
The fix
TheyStayed plugs into your billing and works every failed charge like a careful human would — just faster, on time, every time.
Connect Stripe through official OAuth. We start read-only: we can see failed charges, we can't touch anything. Revoke access anytime in one click.
Retries timed to the decline code and payday patterns — not a dumb fixed schedule. Members who need a new card get short, personal messages written in your voice.
One dashboard, one honest metric: members kept and dollars back in your Stripe. If the number doesn't grow, you don't pay. Simple.
The math
It does — on a generic schedule that treats a fraud-flag decline the same as an expired card. That's why the numbers look like this:
The gap between those two bars is the product. Decline-code-aware retry timing recovers 2–3× more than fixed schedules, and a personal win-back message beats a generic "payment failed" receipt every time. This is why recovery programs routinely return 10–20× their cost — the money is sitting there; someone just has to go get it properly.
The deal
No monthly fee during the pilot. No setup fee. No contract. We take a cut of recovered revenue — after it lands in your Stripe — and you keep the rest. If we recover nothing, you pay nothing, and you'll at least know exactly where your leak is.
of every recovered dollar stays with you. Our 25% only exists on money that was already gone.
The human
TheyStayed is new, and I'd rather tell you that than fake it. No wall of logos, no cherry-picked testimonials — we're onboarding our first 20 creators right now, by hand, one at a time.
Here's why that's good for you: you get me personally auditing your numbers and running your recovery, pilot pricing that won't exist later, and a product shaped around your setup. And here's the part that keeps it honest — the deal only pays me if it pays you. I can't win by overpromising.
What we will never do: spam your members, message them in a voice that isn't yours, or touch anything in your Stripe you haven't approved. Your community's trust is the whole business — yours in me, theirs in you.
Questions
Free leak audit
Drop your email and we'll reply from a real human at theystayed.com with the two ways to start (read-only Stripe or a CSV). ~48h later you'll have your real number — and it's yours to keep either way.
First 20 creators only · pilot pricing locked for life · recover nothing, pay nothing